Your information is yours. Full stop. AI MCA Exchange was built on one principle — merchants deserve to be treated with respect. That starts with your data. We will never sell your information. We will never share it with brokers. We will never use it to solicit you. Everything in this policy exists to protect you, not to create loopholes around that promise.
When you use AI MCA Exchange, we collect information necessary to provide you with funding options and operate the platform. We collect only what we need — nothing more.
Information you provide directly:
Information collected automatically:
We use the information we collect for specific, limited purposes — all of which are directly related to providing you with the best possible funding experience.
| Purpose | How We Use It |
|---|---|
| Funding Matching | To analyze your file and match it to the most appropriate direct lender based on your business profile, revenue, and funding needs |
| Account Management | To create and maintain your account, authenticate your identity, and provide access to your personal AI funding agent |
| Communication | To contact you when a funding offer is ready, respond to your inquiries, and send account-related notifications you have requested |
| Platform Improvement | To understand how our platform is used and improve the experience — always in aggregate and anonymized form |
| Legal Compliance | To comply with applicable laws, regulations, and legal obligations |
| Fraud Prevention | To detect and prevent fraudulent activity and protect the integrity of the Exchange |
This section is as important as anything else in this policy. These are absolute commitments — not subject to exceptions, fine print, or future changes without your explicit consent.
The bottom line: Your information is used to get you funded — and nothing else. The moment that purpose is served, your data is protected, retained only as required by law, and never monetized.
We share your information only in the following limited, necessary circumstances:
In every case above, we share only the minimum information necessary to fulfill the specific purpose.
You are trusting us with sensitive financial information. We take that seriously and implement industry-standard security measures to protect it.
While no system is completely immune to security risks, we are committed to maintaining the highest practical standard of protection for your information. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.
We retain your information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve any disputes.
| Data Type | Retention Period |
|---|---|
| Account information | Duration of your account plus 3 years after closure |
| Financial documents | Duration of the application process plus 5 years for compliance purposes |
| Funded deal records | 7 years as required by financial regulations |
| Communication records | 3 years from the date of communication |
| Usage and analytics data | 24 months, anonymized after 12 months |
You may request deletion of your account and personal information at any time. We will honor deletion requests to the fullest extent permitted by law and our legal obligations.
You have meaningful rights over your personal information. We are committed to honoring these rights promptly and without unnecessary barriers.
To exercise any of these rights, contact us at privacy@aimcaexchange.com. We will respond within 30 days.
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of the sale of personal information. We do not sell personal information — ever — but we honor all CCPA requests regardless.
We use cookies and similar tracking technologies to operate and improve our platform. We use the minimum necessary — we are not in the business of surveillance.
We do not use advertising cookies or allow third-party advertising trackers on our platform. You can control cookie settings through your browser. Disabling non-essential cookies will not affect your ability to use the platform.
This section reflects one of our most important commitments to you — and it is unlike anything you will read in a standard privacy policy.
We will only contact you when you have asked us to, or when there is a real, specific reason directly related to your account or your funding.
Communications you will receive from us:
Communications you will never receive from us:
You may opt out of any non-essential communications at any time by contacting us at privacy@aimcaexchange.com or by replying STOP to any text message.
AI MCA Exchange is a business funding platform intended exclusively for adults operating legitimate businesses. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us immediately at privacy@aimcaexchange.com and we will promptly delete it.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you by email and post a prominent notice on our platform at least 30 days before the changes take effect.
Your continued use of AI MCA Exchange after the effective date of any changes constitutes your acceptance of the updated policy. If you do not agree with the changes, you may close your account and request deletion of your information at any time.
We will never use a policy update to reduce your privacy protections or introduce practices that conflict with our core commitment — your information is yours and will never be sold or misused.
We mean everything in this policy and we're happy to talk through any of it. If you have questions, concerns, or want to exercise any of your rights, reach out directly.
Email: privacy@aimcaexchange.com
General Contact: aimcaexchange.com/contact
Mailing Address: AI MCA Exchange, United States
We respond to all privacy inquiries within 30 days.